Mobile Assist Platform™
The only Mobile Platform with Contact Center DNA.
Mobile App Assist
A frictionless method that distributes a unique link to the customer, allowing them to easily download the client’s app; complete with click-thru tracking, reporting and analytics.
Mobile Message Assist
Allows call center agents to send a standard, or customer specific, message containing unique clickable links.
Interactive Text Response (ITR)
Supports an automated, multiple response, SMS dialogue; similar to IVR, but with SMS – not unlike the way many people communicated as it is!
Live Mobile Agent Assist (chat)
Allows agents, from their desktop, to conduct a live, interactive, chat directly on the customer’s mobile device.
Teach your web app to text! An easy, plug & play mobile messaging interface to Cielo’s platform allowing you to send one, or many standard or custom messages direct from your own web enabled applications.
Integrating mobile with online ads allows TD Bank to reach a larger audience.
Does not lose the publisher's focus by navigating them out to iTunes.
Same online ad supports iPhone, Android, Blackberry and even WAP mobile banking products
Cielo’s Web-to-Mobile Connect™ provides Eye Media with the industry’s most flexible, yet cost effective messaging platform, allowing them to deliver the future of OOH advertising.
Using proximity technology and Cielo’s Mobile Assist Platform™, Eye Media injects traditional media with a digital response; converting the customer through a unique and measurable experience.
Cielo created and hosts the opt-in (sign up) form (or widget) which is served on the client’s website.
Cielo maintains the active opt-in and opt-out database along with sending confirmation messages (email OR SMS).
CieloMessage integrates local allergy content and matches it to the consumer’s location in the opt-in databased.
When Pollen Levels in the consumer’s local exceed moderate levels, CieloMessage automatically sends a text message containing a link back to the BENADRYL mobile site
The mobile site displays the detailed allergy content their region. The consumer also has the ability to obtain a coupon.
Stay up to date with our latest industry insights.
June 30th, 2015
IndustryView | 2015 | Regardless of industry, great customer service usually revolves around one common theme: reducing the effort customers…Read More
November 17th, 2014
Move over multichannel marketing. Omnichannel marketing focuses on how and when your customers want to contact you. Understanding preferred communication…Read More
November 12th, 2014
Mobile technology is encouraging more frequent visits and putting customers in control. By improving the customer experience with technology (and…Read More
Teach Your Web App to Text
Web-to-Mobile Connect™ enables any web app or service - online or mobile – to connect with any mobile customer across any carrier in North America.Signup and Download the API