Mobile Assist Platform™

The only Mobile Platform with Contact Center DNA.

http://staging.cielomobile.com/wp-content/uploads/2014/10/sms-ic.png Mobile App Assist

Mobile App Assist

A frictionless method that distributes a unique link to the customer, allowing them to easily download the client’s app; complete with click-thru tracking, reporting and analytics.

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http://staging.cielomobile.com/wp-content/uploads/2014/10/download-ic.png Mobile Message Assist

Mobile Message Assist

Allows call center agents to send a standard, or customer specific, message containing unique clickable links.

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http://staging.cielomobile.com/wp-content/uploads/2014/10/cloud-ic.png Interactive Text Response (ITR)

Interactive Text Response (ITR)

Supports an automated, multiple response, SMS dialogue; similar to IVR, but with SMS – not unlike the way many people communicated as it is!

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http://staging.cielomobile.com/wp-content/uploads/2014/10/csr-ic.png Live Mobile Agent Assist (chat)

Live Mobile Agent Assist (chat)

Allows agents, from their desktop, to conduct a live, interactive, chat directly on the customer’s mobile device.

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http://staging.cielomobile.com/wp-content/uploads/2014/10/responsive-ic.png Web-2-Mobile Connect

Web-2-Mobile Connect

Teach your web app to text! An easy, plug & play mobile messaging interface to Cielo’s platform allowing you to send one, or many standard or custom messages direct from your own web enabled applications.

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Clients

Web-to-Mobile Connect™

Integrating mobile with online ads allows TD Bank to reach a larger audience.

Integrating mobile with online ads allows TD Bank to reach a larger audience.

Integrating mobile with online ads allows TD Bank to reach a larger audience.

Cielo’s Web-to-Mobile Connect™ provides Eye Media with the industry’s most flexible, yet cost effective messaging platform, allowing them to deliver the future of OOH advertising.

Using proximity technology and Cielo’s Mobile Assist Platform™, Eye Media injects traditional media with a digital response; converting the customer through a unique and measurable experience.

Cielo created and hosts the opt-in (sign up) form (or widget) which is served on the client’s website.

Cielo maintains the active opt-in and opt-out database along with sending confirmation messages (email OR SMS).

CieloMessage integrates local allergy content and matches it to the consumer’s location in the opt-in databased.

When Pollen Levels in the consumer’s local exceed moderate levels, CieloMessage automatically sends a text message containing a link back to the BENADRYL mobile site

The mobile site displays the detailed allergy content their region. The consumer also has the ability to obtain a coupon.

Industry Insights

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Teach Your Web App to Text

Web-to-Mobile Connect™ enables any web app or service - online or mobile – to connect with any mobile customer across any carrier in North America.

Signup and Download the API